How to submit a claim for reimbursement for medical expenses in JSIS online
This document explains how to submit a claim for reimbursement for medical expenses in JSIS online.
en
fr
Reopen a request for reimbursement in JSIS Online or MyPMO on the day of its creation
This document explains how to reopen a request for reimbursement in JSIS Online or MyPMO on the day of its creation
en
fr
JSIS / Ask a question to PMO about an account sheet of medical costs
This document explains how to ask a question to PMO about an account sheet of medical costs
en
fr
JSIS / Preventive dental treatment
Rules of reimbursement of preventive dental treatment van be found here (with EU login)
JSIS Settlements Offices
Details of the three settlements offices
en
fr
JSIS Prior authorisation
This document explains how to submit an application for prior authorisation
en
fr
JSIS / Medical auxiliaries / nurses
Treatments by medical auxiliaries/nurses (e.g. washing, wound dressings, injections) prescribed by a
practitioner and provided by a person legally authorised to exercise the profession.
en
fr
JSIS / Guidelines for obtaining or renewing prior authorization for carers and for obtaining reimbursement
JSIS / How to modify the sending by post of account sheets and other JSIS documents by post or the email address
This document explains how to modify the sending by post of account sheets and other JSIS documents by post or the email address
en
fr
Complaints Art. 90(2)
This official document from the Pensioners' Portal explains the procedure to file a complaint against a decision by the administration.
en
fr
JSIS / Special reimbursement Art. 72(3) / presentation
Presentation of the special reimbursement Art. 72(3)
en
fr
How to communicate with the PMO
This document explains how to communicate effectively and securely with the PMO.
en
fr
Panic Button
To temporarily retain only the ‘password’ as a means of authentication in order to install a second secure method
en
fr
EU Login: create an EU Login account using a Passkey (virtual access key)
This guide explains how to create an EU Login account using a Passkey (virtual access key)
en
fr
da
EU Login: create an EU Login account using TPM (Trusted Platform Module)
This guide explains how to create an EU Login account using TPM (Trusted Platform Module)
en
fr
da
EU Login: create an EU Login account using the eID (national electronic proof of identity)
This guide explains how to create an EU Login account using an eID (national electronic proof of identity)
en
fr
da
EU Login: create an EU Login account with the EU Login App
This guide explains how to create an EU Login account using the EU Login App
en
fr
da
How to easily find « Commission en Direct » and the "Small ads" in « Teams AfterEC »
This document explains how to access Commission en Direct and Small Ads on Teams AfterEC
en
fr
EU Login: Test to check full EU Login access
en
fr
da
EU Login: Add a second secure authentication method using a security key
A Security Key (such as Yubikey, minimum standard FIDO2) is a small hardware dongle which you insert into a USB socket of your device. The only solution which is not free of charge (but cheap). It is portable, so you can safely use it in other people’s computers, hotels etc. – just don’t leave it behind!
en
fr
